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telos
Software company · Addis Ababa

Software, built with purpose.

We design, build and run web, mobile and business software for growing teams.

Services

Everything you need to ship software

15 services in five families. Take one, or let us run the whole project from first sketch to support.

All services
Why Telos

Software built by people who run software

We make our own products and run them every day, so we build yours the way we would want ours built.

We run our own products

Warka, RePay and Zuret are in daily use. The team that builds your project has already carried software through launch, support and the second year.

3 products in daily use

Built for Amharic and English

Interfaces, content and support work in both languages from the first sprint, not as a later add-on.

Every product ships in two languages

Payments that work here

We integrate telebirr, Chapa, CBE Birr and M-Pesa, and Stripe and PayPal for customers abroad.

Part of our standard services

One team from sketch to support

The people who design it build it and run it. Work moves in two-week sprints with a working demo after each.

Discovery in one week, a demo every two

Our products

Our own software

Three products in daily use, plus systems we tailor for you.

HR platform

Warka

Warka gives employees one place to start the day, managers a clear view of their team, and HR the tools to run attendance, leave and payroll without spreadsheets.

  • Leave and attendance with approvals
  • Payroll and payslips in ETB
  • OKRs, KPIs, tasks and team chat
Good morning, Selam
48Employees
4On leave
92%OKRs
Hanna T. · Annual leavePending
October payrollReady

More solutions

Ready-made systems we set up and tailor to the way your organisation works.

Ask about another system

Hospital Management

Runs hospital operations from one platform: patient records, appointments, billing and inventory. It connects with laboratory, pharmacy and radiology, and its reports help improve efficiency and decisions. Scales to hospitals of any size.

  • Patient management
  • Appointment scheduling
  • Billing system
  • Inventory management
Request a demo

Telos Smart School

Real-time analytics and reports help administrators follow staff and student performance. Online exams, gradebooks and digital learning tools modernise teaching for institutions of any size.

  • Student management
  • Online classes
  • Gradebook
  • Attendance tracking
Request a demo

Project Management

Plan, organise and manage projects with task assignments, timelines, resource management and progress tracking, so projects finish on time and within budget.

  • Task management
  • Gantt charts
  • Time tracking
  • Resource allocation
  • Reporting and analytics
Request a demo

Customer Support

Handles customer questions and support requests with tickets, live chat, a knowledge base and customer feedback, to improve service and response times.

  • Ticketing system
  • Live chat
  • Knowledge base
  • Customer feedback
  • Reporting
Request a demo

Finance Management

Manage and analyse transactions, budgets and forecasts. Track expenses, manage accounts and produce financial reports for better decisions.

  • Expense tracking
  • Budgeting
  • Account management
  • Financial reporting
  • Forecasting
Request a demo

Content Management

Create, manage and update website content, with tools for writing, publishing and collaboration so your team keeps the site current without a developer.

  • Content creation and editing
  • Media management
  • User permissions
  • SEO tools
  • Analytics
Request a demo
Industries

Software for the way your sector works

Different businesses, the same habit: start from how the work actually happens.

Healthcare

HR, leave and payroll for clinics and hospitals, with Warka.

Retail and e-commerce

Online shops and business systems that take local payments.

Education

School fees collected each term and parents kept informed, with RePay.

Finance and payments

Payment integrations, dashboards and internal tools.

Travel and hospitality

Booking and itinerary platforms, with Zuret.

Membership and associations

Gyms, associations and building dues collected on schedule, with RePay.

Real estate

Listings, tenants and maintenance requests, with rent collected on schedule through RePay.

Logistics and transport

Order, fleet and delivery tracking with live dashboards and driver apps.

Agriculture and food

Supply, inventory and sales systems that connect farms, suppliers and buyers.

Manufacturing

Inventory, production and ERP systems that replace spreadsheets on the factory floor.

Non-profits and government

Case management, reporting and secure data collection for programmes and public services.

Technology and startups

MVPs, platforms and dedicated engineers for teams building their own product.

Mission, vision and values

Built for a purpose

Telos is Greek for the end a thing is made for. It is how we choose what to build, and how we work.

Our mission

Build software that does what it was made for.

Our vision

Every growing business in Africa, running on software made for it.

Our core values

  1. 01

    Purpose before features

    We ask what the software is for before we build it, and cut anything that does not serve that goal.

  2. 02

    Customer focus

    We start from the people who will use it, test with them, and judge success by how their work changes.

  3. 03

    Quality that lasts

    Reviewed, tested and documented. We run our own products, so we build for the second year, not just launch day.

  4. 04

    Honest and plain

    Clear estimates, clear risks and no jargon. If something goes wrong, we say so early.

  5. 05

    Better together

    We work as one team with our clients and show working software every two weeks.

  6. 06

    Always improving

    We learn from every release and keep making the product, and ourselves, better.

How we work

Five steps from idea to running software

  1. 01

    Discover

    We start by listening. In the first week we talk to the people who will use the software, map how the work happens today and agree what success looks like. You get a short written brief with the goals, the users, the risks and a fixed plan, so everyone knows what is being built and why before any design begins.

    A written brief and a fixed plan

  2. 02

    Design

    We turn the brief into flows and screens, then into a clickable prototype you can try yourself. We test it with real users, in Amharic and English where it matters, and change it until the main journeys feel obvious. Nothing is built until you have seen it working.

    A tested, clickable prototype

  3. 03

    Build

    We build in two-week sprints and finish each one with a working demo. You see real progress on a real product, can change priorities between sprints, and always know what is done, what is next and where the plan stands. Every change is reviewed and tested before it ships.

    A working demo every two weeks

  4. 04

    Launch

    Before launch we run full testing and fix what we find. We move your existing data across, handle store releases for mobile apps, set up monitoring and train the people who will use the product, so launch day is calm instead of a scramble.

    Release, data migration and training

  5. 05

    Support

    After launch we stay on. Each month we watch performance and uptime, fix issues and ship improvements based on how people actually use the product. You get a short report and a say in what we build next.

    Monthly monitoring, fixes and new features

Payments and platforms we integrate

  • telebirr
  • Chapa
  • CBE Birr
  • M-Pesa
  • Stripe
  • PayPal
  • AWS
  • Google Cloud
Questions

Before you write to us

The answers to what people ask most. If yours is not here, ask us.

Ask a question
How much does a project cost?

It depends on the scope. Tell us what you are building and we reply within one business day with next steps and a rough estimate. After a one-week discovery we give you a fixed plan.

How long does a project take?

Each service page shows a typical duration. We work in two-week sprints and show a working demo after each one, so you see real progress from the first sprint.

What do you need from us to start?

A first conversation, one person who can make decisions, and time with the people who will use the software. We handle discovery in the first week.

Do you work in Amharic and English?

Yes. Interfaces, content and support are designed for both languages from the start, not added at the end.

Which payment systems can you integrate?

telebirr, Chapa, CBE Birr and M-Pesa for local payments, and Stripe and PayPal for international customers.

What happens after launch?

Support is part of how we work: monitoring, fixes and new features each month, under a support plan we agree with you.

Who owns the code and the data?

This is agreed in writing before work starts. Your data stays yours, and code ownership is set out in the project contract.

Can we use your products instead of a custom build?

Yes. Warka for HR, RePay for recurring payments and Zuret for travel booking are ready to use. Ask for a demo from the product page.

Articles

Notes from the team

All articles
Careers

Join the team

We are hiring. If you build or design software and care about finishing it well, we would like to hear from you.

All roles
Let’s talk

Have a project in mind?

Tell us what you’re building. We’ll reply within one business day with next steps and a rough estimate.

Prefer to write? hello@example.com · +251 900 000 000